Below are some popular questions asked by ChilzStone customers.
What is in the freezer pack?
The contents of the freezer pack is complete save and if needed can be discarded down any drain.
Can I get an additional stone?
Yes, see the order page for details
How long does the freezer pack take to freeze?
Depending on the temperature of the freezer we recommend at least 12 hrs.
How cold should I freeze it?
Most household freezers in a fridge freeze to between -6 and 6 degrees ferinheight. Ice cream needs to be stored around 10 Degrees to stay hard.
How long will the pack stay cold?
This all depends on the room temperature, it is like a large ice cube and does warm up.